Regular Appointments
Due to patients continuing to miss their appointments or cancelling their appointments on the same day, we will require 24 hour notice for cancellation of an appointment. When appointments are cancelled on short notice, or people do not show up at all, we cannot fill that appointment spot. Failure to do so will result in a $50 charge for the missed visit.
New Patient Appointments
As a result of people not showing up for their 2 hour new patient appointment slots, we will be taking a credit card number when we book them. The credit card will be used if a new patient does not show up for their appointment or if they cancel with less than 48 hour notice. The fee will be the missed appointment amount. We call new patients 48 hours before their appointments to confirm, so require 48 hours for a cancellation. That way we have enough time to offer the spot to another patient.